Effective Date: February 11, 2025

At Greenhouse Film, we prioritize your privacy and are committed to protecting your personal information. As a leading provider of high-quality greenhouse plastics, we cater to farmers, growers, and agricultural businesses by delivering durable, UV-resistant, and innovative crop protection solutions. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://greenhousefilm.com/ (the “Site”), interact with our services, or make purchases.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Site.

1. Information We Collect

To provide our specialized greenhouse plastic solutions effectively, we may collect the following types of information:

1. a) Personal Information (Provided by You)

When you engage with our Site—such as making a purchase, requesting a quote, or signing up for newsletters—you may provide:

• Full Name
• Email Address
• Phone Number
• Billing & Shipping Address
• Company Name (if applicable)
• Payment Details (processed securely through third-party providers)

1. b) Technical & Usage Data (Automatically Collected)

To enhance your experience, we automatically collect certain data when you interact with our Site, including:

• Device Information (IP address, browser type, operating system)
• Website Usage Data (pages visited, time spent, referral sources)
• Cookie Data & Tracking Pixels for personalized experiences and marketing (explained in Section 6)

2. How We Use Your Information

We use the collected data to:
✔ Process Orders & Deliver Products – Ensure seamless transactions, secure payments, and timely order fulfillment.
✔ Improve Agricultural Solutions – Analyze data to enhance our UV-resistant greenhouse films and introduce more effective crop protection technologies.
✔ Customer Support & Communication – Address inquiries, provide support, and notify you about updates regarding our greenhouse plastics and agricultural innovations.
✔ Marketing & Promotions – Send targeted promotions, industry insights, and product updates (with opt-out options).
✔ Security & Fraud Prevention – Detect, investigate, and prevent fraudulent activities to safeguard your personal and financial information.

3. Information Sharing & Third-Party Disclosures

We do not sell or trade your personal information. However, we may share your data under specific conditions:

1. a) Service Providers (Essential for Business Operations)

We work with trusted third parties who assist in:

• Payment Processing (e.g., Stripe, PayPal)
• Shipping & Logistics (carriers handling greenhouse film deliveries)
• Website Analytics & Marketing (Google Analytics, Facebook Pixels)

These third parties are bound by confidentiality agreements and only use your data for necessary business functions.

1. b) Legal Compliance & Protection

We may disclose personal information if required to comply with legal obligations or protect our company, customers, or agricultural partners.

4. Data Security & Protection Measures

We implement strict security protocols to protect sensitive agricultural business data and personal details. Our measures include:

• SSL Encryption: Ensures secure online transactions and prevents unauthorized access.
• Access Controls: Only authorized personnel can handle sensitive customer data.
• Regular Security Audits: We review and update security practices to protect against cyber threats.

Your payment details are never stored on our servers—they are securely processed by PCI-compliant third-party payment providers.

5. Cookies & Tracking Technologies

We use cookies and tracking pixels to enhance user experience, analyze traffic, and improve marketing strategies.

Types of Cookies Used

✔ Essential Cookies – Enable shopping cart and secure transactions.
✔ Performance Cookies – Track user behavior to optimize website usability.
✔ Marketing Cookies – Personalize ads based on browsing history.

Managing Cookies: You can modify cookie preferences through your browser settings. However, disabling cookies may affect functionality.

6. Your Rights & Control Over Your Data

As a user, you have the right to:

• Access Your Data – Request a copy of the personal information we store.
• Correct or Update Information – Ensure accurate business and personal details.
• Opt-Out of Marketing Emails – Unsubscribe from promotional messages.
• Request Data Deletion – Under certain legal circumstances, you can request the deletion of your data.

To exercise these rights, email us at info@greenhousefilm.com.

• California Online Privacy Protection Act (CalOPPA) Compliance

As part of our commitment to privacy, we comply with the California Online Privacy Protection Act (CalOPPA), ensuring:

✔ Your personal information will not be shared without your explicit consent.
✔ You may review, update, or request deletion of your personal data at any time.
✔ A link to this Privacy Policy is clearly visible on our website.
✔ We notify users of any privacy policy changes on this page.

9. Third-Party Links & External Websites

Our Site may contain links to agriculture industry partners, farming resources, and external suppliers. We are not responsible for their privacy policies. Please review their policies before sharing information.

10. Policy Updates & Changes

We may update this Privacy Policy periodically to reflect industry changes, compliance updates, and new security practices. The most recent version will always be available on this page.

Significant changes will be notified via email or displayed as a banner on our website.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out:

📧 Email: info@greenhousefilm.com
📍 Address: 800 W. 16th Street, Long Beach, CA 90813
📞 Phone: (818) 893-9097

By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to our data handling practices.